How do I get started with Woodpeckr?
Send us your requirements by filling out the contact form, following information will greatly help us in answering your queries in a much efficient manner:
- On which language or CMS your application / website is built on
- How much is the estimated daily traffic on your website
- Do you have any preference for a cloud provider or do you want us to recommend one
After we receive your query, you can expect a response within 24 hours. If things go well, we’ll send you a proposal containing all the details regarding the implementation of your project. If agreed, we’ll request you to pay 50% of the implementation fee. Once the payment has been made, we’ll onboard you on our project management and ticketing system, where you can track the progress of your project. After the implementation is completed we’ll request you to pay the remaining 50% of the implementation fee.
Who is responsible for creating the account on cloud provider?
The client is responsible for creating the account on cloud provider. The client is also responsible to pay the infrastructure cost directly to the cloud provider. After creating the account on the cloud provider, the client should provide the access to Woodpeckr.
How many types of fee Woodpeckr charge from its clients?
Woodpeckr only charges for the implementation fee and monthly maintenance fee. Implementation fee is invoiced in two phases, 50% when we start deploying your infrastructure on the cloud provider and the remaining 50% when the implementation is completed.
Monthly maintenance fee will be invoiced 30 days after the implementation of your project.
What kind of maintenance Woodpeckr provide to its client’s infrastructure?
We perform regular security patches, Operating System upgrades and software upgrades.
Can I have Cpanel or Plesk installed on my servers?
No. We do not install any type of control panel on our client’s servers, reason being that control panels utilizes a lot of server resources and they also install a lot of unwanted packages on the server which can cause degradation in overall performance, specially for high traffic websites.
If there is no control panel, how can my developers access the files and database?
Developers can access the files through SFTP and database by any database client like MySQL Workbench. Both SFTP and database access will be provided over VPN.